At Kampung Kamboja, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (https://www.kampungkamboja.com) and use our services.

1. Information We Collect

We collect information to provide a better experience for our guests, including:

• Personal Information: Name, email address, phone number, nationality, and passport/ID details (collected upon check-in as required by Cambodian law).

• Booking Data: Dates of stay, room preferences, and special requests.

• Payment Information: We use secure third-party payment processors. We do not store full credit card details on our servers.

• Technical Data: IP address, browser type, and usage patterns via cookies to improve website performance.

2. How We Use Your Information

• To process and confirm your reservations.

• To comply with Cambodian legal requirements (reporting guest arrivals to local authorities).

• To communicate with you regarding your stay or respond to inquiries.

• To send promotional offers or newsletters (only if you have opted in).

3. Data Sharing & Disclosure

We do not sell your personal data. We only share information with:

• Local Authorities: As required by the laws of the Kingdom of Cambodia.

• Service Providers: Trusted third parties (e.g., booking engines, payment gateways) necessary to complete your transaction.

• Safety: If necessary to protect the safety or rights of our guests and staff.

4. Your Rights

You have the right to request access to the personal data we hold about you, request corrections, or ask for the deletion of your data (subject to legal retention requirements).

5. Cookies

Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, though some website features may not function properly.